Privacy Policy
DEFINITIONS
Client: any professional or capable natural person or legal person, who visits the Site subject to the general conditions.
Benefits and Services: alu3000.be makes available to Customers:
Content: All the constituent elements of the information present on the site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information (s)” which corresponds to all the personal data likely to be held by alu3000.be for the management of your account, the management of the customer relationship and for the purposes of analyzes and statistics.
User: Internet user connecting, using the aforementioned site.
Personal information: Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies ”.
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (RGPD: n ° 2016-679)
1.PRESENTATION OF THE WEBSITE.
Users of the alu3000.be website are informed of the identity of the various parties involved in its implementation and monitoring:
Owner: Alu3000 | Rue Hermes 6B 1930 Zaventem
Publication manager: Alu3000
The publication manager is a natural person or a legal person.
Webmaster: Alu3000
Host: OVH
Data Protection Officer: Alu3000
2.GENERAL CONDITIONS OF USE OF THE SITE AND THE SERVICES OFFERED.
The Site constitutes an intellectual work protected by the provisions of the Code of Intellectual Property and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the site.
Use of the alu3000.be site implies full acceptance of the general conditions of use below having taken place. These conditions of use may be modified or supplemented at any time, users of the alu3000.be site are therefore invited to consult regularly.
This website is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by alu3000.be, which will then endeavor to communicate to users the dates and times of the intervention. The alu3000.be website is updated regularly by the responsible alu3000.be. In this way, the legal notices can be modified at any time:
3.DESCRIPTION OF THE SERVICES PROVIDED.
The purpose of the alu3000.be website is to provide information on all of the company’s activities. Alu3000.be strives to provide as precise information as possible on the alu3000.be website. However, it cannot be held responsible for omissions, inaccuracies and gaps in the update, whether due to itself or to third-party partners who provide it with this information.
All the information provided on the alu3000.be site are indicative data, and are subject to change. Furthermore, the information on the alu3000.be site is not exhaustive. They are given subject to modifications having been made since they were put online.
4.CONTRACTUAL LIMITATIONS ON TECHNICAL DATA.
The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, not containing viruses and with an up-to-date latest generation browser. The alu3000.be site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n ° 2016-679)
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services govern traffic. deemed abnormal.
alu3000. and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer equipment and access to telephony linked in particular to congestion of the network located at the server.
5.INTELLECTUAL PROPERTY AND INFRINGEMENT.
alu3000.be owns the intellectual property rights and holds the rights to use all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written consent of: alu3000.be.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles of the Intellectual Property Code.
6.LIMITATIONS OF LIABILITY.
alu3000.be acts as the publisher of the site. alu3000.be is responsible for the quality and veracity of the Content it publishes.
alu3000.be cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the alu3000.be website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, either the appearance of a bug or an incompatibility.
alu3000.be can also not be held liable for indirect damages (such as for example a loss of market or loss of opportunity) resulting from the use of the alu3000.be site. Interactive spaces (possibility to ask questions in the contact area) are available to users. alu3000.be reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in Belgium, in particular the provisions relating to data protection. Where applicable, alu3000.be also reserves the right to question the civil and / or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used. (text, photography…).
7.MANAGEMENT OF PERSONAL DATA.
The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n ° 2016-679).
7.1 RESPONSIBLE FOR COLLECTING PERSONAL DATA
For Personal Data collected in the context of creating the User’s personal account and browsing the Site, the person responsible for processing Personal Data is: Alu3000 alu3000.be
As responsible for processing the data it collects, alu3000.be undertakes to comply with the framework of the legal provisions in force. It is up to the Customer in particular to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in line with reality. Whenever alu3000.be processes Personal Data, alu3000.be takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which alu3000.be processes them.
7.2 PURPOSE OF THE DATA COLLECTED
alu3000.be is likely to process all or part of the data:
to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
to prevent and fight against computer fraud (spamming, hacking …): computer equipment used for browsing, IP address, password (hash)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on alu3000.be: email address
to carry out communication campaigns (sms, email): phone number, email address
alu3000.be does not sell your personal data which is therefore only used out of necessity or for statistical and analytical purposes.
7.3 RIGHT OF ACCESS, CORRECTION AND OBJECTION
In accordance with the European regulations in force, Users of alu3000.be have the following rights:
right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data right to block or erase User personal data (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited
right to withdraw consent at any time (article 13-2c RGPD)
right to limit the processing of User data (article 18 RGPD)
right to object to the processing of User data (article 21 GDPR)
right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
right to define the fate of Users’ data after their death and to choose to whom alu3000.be must communicate (or not) its data to a third party that it has previously designated
As soon as alu3000.be becomes aware of the death of a User and in the absence of instructions from him, alu3000.be undertakes to destroy his data, unless their conservation is necessary for evidentiary purposes or to respond to a legal obligation.
If the User wishes to know how alu3000.be uses their Personal Data, requests to rectify them or opposes their processing, the User can contact alu3000.be in writing at the following address:
Alu3000
Hermesstraat 6B
1930 Zaventem
In this case, the User must indicate the Personal Data that he would like alu3000.be to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport ).
Requests for the deletion of Personal Data will be subject to the obligations imposed on alu3000.be by law, in particular with regard to the preservation or archiving of documents. Finally, Users of alu3000.be can file a complaint with the supervisory authorities.
7.4 NON-COMMUNICATION OF PERSONAL DATA
alu3000.be refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, alu3000.be remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: No. 2016-679).
alu3000.be undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer’s Information is brought to the attention of alu3000.be, it must inform the Customer as soon as possible and notify him of the corrective measures taken. Furthermore, alu3000.be does not collect any “sensitive data”.
The User’s Personal Data may be processed by subsidiaries of alu3000.be and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of alu3000.be are mainly the agents of our customer service.
7.5 TYPES OF DATA COLLECTED
Concerning the users of an alu3000.be Site, we collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 9 months after the end of the contractual relationship:
name, first name, email, phone
alu3000.be also collects information that improves the user experience and provides contextual advice:
Cookies, Google Analytics
8.INCIDENT NOTIFICATION
No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory obligations.
No personal information of the user of the alu3000.be site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of alu3000.be and its rights would allow the transmission of such information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with regard to the user of the alu3000.be site.
SECURITY
To ensure the security and confidentiality of Personal Data and Personal Health Data, alu3000.be uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.
When processing Personal Data, alu3000.be takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
9.INTERNET “COOKIES” HYPERTEXT LINKS (“TAGS”)
The alu3000.be site contains a number of hypertext links to other sites, set up with permission from alu3000.be. However, alu3000.be does not have the possibility to check the content of the sites thus visited, and will therefore not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. ” COOKIES “
A “cookie” is a small information file sent to the User’s browser and saved in the User’s terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s terminal under any circumstances.
alu3000.be is likely to process the User’s information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows alu3000.be to improve the content of the Site and the User’s navigation.
Cookies facilitating navigation and / or the provision of the services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. alu3000.be informs the User that, in this case, it is possible that the functionalities of his browser software are not all available.
If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when alu3000.be or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country since which the terminal appears to be connected to the Internet.
If applicable, alu3000.be declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by alu3000.be, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for alu3000 .be to save or consult the Cookies necessary for their operation as a result of the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their preferences in terms of Cookies.
At any time, the User can choose to express and modify their wishes in terms of Cookies. alu3000.be may also call on the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus … appearing on the site of alu3000.be or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the Alu3000.be website or mobile application, Twitter, Facebook, Linkedin and Google Plus… can also place cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the website or the mobile application of alu3000.be. At any time, the User can nevertheless revoke his consent to alu3000.be depositing this type of cookies.
ARTICLE 9.2. INTERNET TAGS
alu3000.be may occasionally use Internet beacons (also called “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist partner web analyzes that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in online advertisements allowing Internet users to access the Site, and on its various pages.
This technology allows alu3000.be to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.
The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for the attention of alu3000.be, and provide other services relating to the use of it and the Internet.
10.APPLICABLE LAW AND ATTRIBUTION OF JURISDICTION.
Any dispute in connection with the use of the alu3000.be site is subject to Belgian law. Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Brussels.
